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Cloud 9 Payments

The partner program, in plain terms

What you earn, what we own, and what the first ninety days look like. The page to forward to whoever asks “what does this actually cost us?”

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The economics

No cost to integrate. You earn for as long as your merchants process.

Ongoing revenue share

You earn a share of processing revenue for the life of every merchant you bring — not a one-time bounty. Rates are set in the partner agreement before you board anyone.

No cost to integrate

No integration fee, no platform fee, no minimums, no seat licences. If your merchants never process, you never owe us anything.

Transparent reporting

See volume, transaction counts, and estimated revenue per merchant. Estimates are labelled as estimates and reconciled against the processor’s own residual report.

Predictable payment

Statements finalize on a monthly cycle once processor residuals arrive. Any variance between estimate and final is shown, not buried.

Who owns what

FeatureYouCloud9
Merchant relationship and software support
Embedding the payment form
Deciding when and what to charge
Underwriting and risk decisions
Merchant boarding and terminal provisioning
Storing and processing cardholder data
PCI attestation for your own checkout page
Funding and settlement
Chargebacks and dispute handling
Merchant payment support calls
Interchange and processor relationships

What the first ninety days look like

Build starts before the paperwork clears, not after.

Step 1: Week one — fit and scope

A technical call and a commercial call. We map your stack, your verticals, and your volume, and tell you plainly whether this is a good fit. If it is not, we will say so.

Step 2: Weeks two to four — build in parallel with the paperwork

Your engineers start on the integration while the agreement is in review. We work alongside them, so nothing waits on a signature that has not arrived yet.

Step 3: Weeks four to six — agreement and first merchant

Partner agreement signed, live credentials issued, and we board your first merchant together — usually a friendly customer who has agreed to go first.

Step 4: Ongoing — scale and support

Boarding becomes routine, your sales team gets a payments story to sell, and residuals start compounding. We review the book with you regularly.

Program questions

Attribution is set when the merchant application is created under your partner account and does not change. Any reassignment is a deliberate, audited action, so there is always a clear record behind every residual.

Handling varies by agreement and we will be explicit about it in writing rather than leaving it to interpretation. This is a question worth asking of every payments partner you evaluate.

No. Exclusivity is negotiable and it affects the economics in both directions. Plenty of partners start non-exclusive and consolidate later once the numbers are proven.

We work with pre-launch products and with platforms boarding hundreds of merchants. What matters more than your size is whether your customers take payments in a way that suits our processing — that is what the first call establishes.

Your customer does, directly with Cloud9. They are the merchant of record and they are funded directly to their own bank account. You are not in the flow of funds, which is what keeps this simple for you.

Business verification, beneficial-owner checks, bank account validation, and a risk assessment against expected volume. Most straightforward merchants clear quickly; higher-risk categories take longer and some are declined. We tell you why.

Start with a conversation, not a contract

Fifteen minutes to establish fit. If it works, we will model the economics against your real numbers before anyone signs anything.

Apply to partnerHow the integration works

Call or Text: 1-855-297-6722