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Cloud 9 Payments

Credit Card Processing for Akron Businesses

Transparent pricing, no long-term contract, and someone who shows up to set the system up properly. Especially useful if this is the first business you have opened.

Payment processing in Akron, Summit County

Akron has spent a decade rebuilding its small-business base, and it shows in who we meet. A large share of the owners we talk to here are opening their first business — a first restaurant on South Main, a first retail concept in Highland Square, a first independent practice after years working for someone else. The Bounce Innovation Hub and the incubators around it keep feeding that pipeline.

First-time owners get the worst processing deals in Ohio, and not because they are careless. You sign a lease, you need to take payments by Friday, and the first processor who calls gets the contract. Nobody comparison shops a merchant agreement in week one. Twelve months later the rate has drifted, there is a three-year term with an early termination fee, and the equipment was shipped in a box with a PDF.

That is the specific gap we fill here. Month-to-month terms so a first-year business is not locked into a decision it made under time pressure, and an install that involves an actual person building your menu, routing your printers and standing there for the first shift.

Where we are: Our office is at 10 N Main St, Suite 5 in Chagrin Falls, 22 miles from Akronabout 35 minutes by road. We would rather tell you the distance than imply we are around the corner.

Areas we work in Akron

Highland SquareSouth Main StreetDowntown AkronBounce Innovation HubNorth HillMerriman Valley

Why Akron businesses work with us

No three-year term, no exit fee

Month-to-month. A business in its first year should not be signing a contract longer than its lease, and should never be paying $500 to leave a processor that stopped earning the relationship.

Setup done in person, not shipped

Menu build, printer routing, tip settings, employee permissions and staff training, on site. We stay for the first shift on a new system, because that is when the problems actually appear.

Patience with first-time owners

Lower volume, tighter budgets and more questions are normal in year one. We will explain what interchange is and why your statement looks the way it does, as many times as it takes.

Twenty-two miles down 8

About 35 minutes from Chagrin Falls to Akron. Close enough that on-site support is a normal part of the service rather than an escalation.

Common questions from Akron businesses

No, and early is usually cheaper. Switching in month three costs a few days of coordination. Switching in year three can mean an early termination fee and a longer habit of overpaying. Send us the agreement you signed and we will tell you plainly whether it is worth moving.

We come to you. Hardware install, menu or catalogue build, printer routing, tip configuration, employee logins and staff training. We stay through the first live shift. You are not handed a box and a support URL.

No. Month-to-month, no early termination fee. If we stop being worth it you can leave, which is the arrangement we would want in your position.

Yes — Cuyahoga Falls, Stow, Fairlawn, Barberton and the rest of Summit County are all inside the same drive. The 35-minute figure is to central Akron; most of the county is within an hour.

Get a straight answer on what you are paying

Send us your current statement, or the agreement you signed if you have not received one yet. We will show you the interchange, the markup and the fees, and whether switching is actually worth it for you.

No commitment required. Most businesses see savings in their first statement.

Call or Text: 1-855-297-6722