Payments, tabs and pre-auth
TableTurn takes cash, credit and debit, plus any custom tender you define, such as a comp or an employee meal. Bars get a pre-authorization workflow so a card is run once at the start of the night and the tab settles at the end.
Tender types
The standard three, cash, credit and debit, are ready on day one. Custom tenders are added in the web portal for anything else your reports should track separately. Since version 286, the old House tender is House Accounts and requires a linked customer; see gift cards, loyalty and house accounts.
Bar pre-authorization
- Start the tab with the guest's card. TableTurn authorizes it and hands the card back.
- Add rounds through the night. The authorization stays live; the card is not needed again.
- Close the tab at the end and the held authorization is captured for the final amount.
Since version 286 the buttons change label depending on whether a pre-auth exists, and a Pre-Auth Indicator shows the status at a glance:
| No pre-auth on file | Pre-auth exists | What the button does |
|---|---|---|
| Pre-Auth | Capture Auth | Captures (finalizes) the authorization already on file. |
| Open Tab | Close Tab | Closes the tab. |
Splitting a check
A check splits three ways. By item, you move lines into Order 2, Order 3 and so on, and one item can be split several ways, an appetizer three ways for example. There is no limit on the number of checks. By seat, if ordering by seat number is on, each item goes with the seat it was ordered for. Evenly, you enter the number of paying guests and the check divides itself, prompting for a payment method for each.
Pay-at-table handheld
- Bring the handheld to the table instead of walking the card to a station.
- The guest taps or dips: EMV chip, contactless or mobile wallet.
- The tip prompt appears on the handheld's screen.
- The receipt prints, emails or texts, and the table clears for the next seating.