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Cloud 9 Payments

Release notes

EPI does not publish dated release notes for every version. The notes below cover version 286, the release EPI described as a major update to workflows, reporting and stability across mobile and web. We add versions here as EPI publishes them.

Version 286

House Accounts

  • The House tender is renamed House Accounts and requires a linked customer.
  • Create a separate custom tender for donations, untracked payments or tabs the restaurant absorbs, which used to go through "House".

Speed and usability

  • Tagging a seat, for an allergy for example, takes one tap.
  • Faster menu and web portal performance.

Pre-auth

  • A new Pre-Auth Indicator shows authorization status at a glance.
  • Open Tab becomes Close Tab once a pre-auth exists.
  • Pre-Auth becomes Capture Auth once a pre-auth exists.
  • Fixes to refunds, reversals and the reports that track them.

Reporting

  • Customer statements come directly from the Customers module.
  • Shift reports can be grouped by role.
  • The customer report prints from a tablet.
  • Account views show credit, limits and balances.

Web portal

  • The Orders module shows discounts, service charges and an audit log.
  • Orders and payments can be viewed in the portal.
  • Printer management upgrades.
  • Faster menu rendering and less lag.

Mobile and handheld

  • New clock-in and clock-out flows.
  • Access-card linking.
  • Virtual terminal support.
  • One open item can route to several prep-station printers.

Timeline

Platform milestones, dates approximate
WhenMilestone
July 14, 2026EPI starts its public TableTurn POS 101 training series and describes the platform as out of beta.
July 28, 2026Episode 2: menu building and modifiers.
August 2026Episodes 3 and 4: settings, reporting and management tools.