Floor plan and tables
In table service the register opens on the floor plan. Every order starts from a table, or from New Order when it does not belong to one, and the table's colour tells the whole room what stage the party is at.
What is on the screen
- Across the top, the service areas. The demo restaurant has All, No table, Bar and Main Dining; a patio would be another. Next to them sit the order types that do not use a table: Delivery, Take Out and Catering.
- Tables drawn as circles, squares and diamonds, each with its number. An occupied table also shows the server's name and how long the party has been seated.
- An action rail on the right. The actions apply to whichever table you tapped last.
- A legend along the bottom for the status colours and the alert icons.
Table status colours
| Colour | Status | What it means |
|---|---|---|
| Grey | Available | Nobody is seated. Tap to start an order. |
| Green | Seated | A party is at the table and an order is open, but nothing has been sent to the kitchen yet. |
| Yellow | Ordered | Items have been sent. The table shows the server and how long the party has been there. |
| Blue | Tip pending | The card has been run and the ticket is waiting for the tip to be entered. |
| Red | Cleaning | The check is closed and the table needs to be bussed before it goes back to Available. |
| Dark | Unavailable | Taken out of service, for example a section that is not open tonight. |
Four small icons can sit on a table as well: a marker for your own tables, a warning that the ticket has items not yet sent to the kitchen, a printer error, and a reservation.
Starting an order from a table
- Tap an Available table. To start an order with no table, tap New Order.
- The Order Details window asks for guest count, order type and customer. Search by name or phone number to attach a customer, which is what links the order to rewards points and house account payments.
- Tap through without filling anything in to go straight to the menu.
Table actions
Tap a table first, then pick an action from the rail on the right.
| Action | What it does |
|---|---|
| New Order | Start an order that is not tied to a table. |
| Print Checks | Print the guest check for the selected table. |
| Pay | Go straight to payment for the selected table. |
| Unassign Table | Detach the order from the table without closing it. |
| Merge and Unmerge | Push two tables together for a large party, and pull them apart again afterwards. |
| Move Order | Move an open order to a different table. |
| Transfer Owner | Hand the table to another server, for example at shift change. |
| Set Available | Clear a Cleaning table once it has been bussed. |
