Hardware and integrations

A TableTurn location is a set of Android stations, payment terminals, printers and, usually, a handheld, all on one local network with the web portal above them. Cloud9 sizes the bundle to the floor: how many stations, which printers, whether a handheld earns its keep.

A typical bundle

• Restaurant-grade countertop terminals at the host stand, the bar and the server stations.
• A mini PC where a station needs more than a tablet.
• Receipt printers at the counter, and remote printers or a display in the kitchen and at the bar.
• Payment terminals such as the PAX A35 for chip, tap and mobile wallets.
• An optional customer-facing display for a two-screen checkout.

Multi-station installs are common. A four-station dining room is a normal day-one build, and we keep the outgoing system running beside it for the first couple of days before the cut-over.

Wireless pay-at-table handheld

The handheld takes the order and the payment at the table. It accepts EMV chip, contactless and mobile wallets, prompts for the tip on its own screen, and prints, emails or texts the receipt. The card never leaves the guest's hand, which is the point: fewer disputes and fewer walkouts. The payments page walks through the closeout.

Works alongside other EPI systems

TableTurn integrates with two other systems in EPI's family, MICROS-based environments and Exatouch, EPI's older restaurant POS. That matters for locations adding TableTurn to an existing setup rather than replacing everything at once. Ask us before assuming a specific pairing works on your floor.

Offline resilience

If the internet drops, stations and printers keep communicating over the local network and card payments still process. Orders and payments sync to the portal when the connection returns. Reports in the web portal lag until then; the register does not.