Skip to main content
Cloud 9 Payments

Reporting and the web portal

The web portal at tableturnapp.com is the back office. It opens on a dashboard of charts for the date range you pick, and everything else, reports, orders, customers, staff, menus, is a module off that page.

Reports

  • Pick a report and run it for any date range.
  • Schedule any report to email itself daily, weekly or monthly.

Orders

The Orders tab, on the station and in the portal, lists every order filtered by status: Open, Tip pending or Closed. Filter by date or other criteria, open an order to see its ticket, and open its payment separately. Refunds can be issued from the portal, so a manager at home can fix a charge without driving in.

Since version 286 the portal's Orders module also shows discounts, service charges and an audit log per order.

Reporting changes in version 286

  • Shift reports can be grouped by role.
  • The customer report prints from a tablet.
  • Customer statements come from the Customers module.

Reservations

The reservations module runs on the station and in the portal. Add a walk-in to the waitlist, or book a reservation for today or a future date.